E-Mail Master Maintenance

A key feature of QAD CSS lets administrators set up e-mail to be sent automatically when certain events occur. The events are predefined trigger points. Use E-Mail Master Maintenance to activate the events and define the message content.

QAD Customer Self Service Implementation Guide contains a full list of the events that can trigger an e-mail.

Each event that triggers a message can be associated with one or more QAD CSS users who receive the e-mail. These users must be defined in QAD CSS User Maintenance. Users do not have to access the system; however, setting them up as users is required to define the e-mail address. If it is necessary for some of your internal personnel to be informed of events but unnecessary for them to have access to the system, you can send messages to user accounts that are disabled.

When an e-mail is generated, you can also send a copy of the message to the user whose session generated it or to the salesperson associated with an order.

The menu location of E-Mail Master Maintenance is Home Menu|Administration Menu|E-Mail Master Maintenance.

Clicking the E-Mail Master Maintenance menu option displays the screen in E-Mail Master Maintenance.

E-Mail Master Maintenance

E-Mail Master Maintenance Navigation summarizes the contents of the E-Mail Master Maintenance navigation screen.

E-Mail Master Maintenance Navigation

 

Column	Search	Search Type	Sort	Description	Link
Event ID	Y	Begins	Y	Unique identifier for this e‑mail event.	Y
Event Name	Y	Begins	Y	A meaningful name that describes the event.	N
E-Mail Subject	N	n/a	N	The content of subject line for the e-mail.	N
Details	N	n/a	N	This link activates the maintenance for the recipient list of this e-mail event.	Y

Related QAD CSS functions:

•	E-Mail Address Report

•	E-Mail Event Journal Report

•	User Master Report