Overview QAD Customer Self Service (QAD CSS) is a Web-based order-entry application designed to work with QAD Enterprise Applications (QAD EA). It lets you extend your QAD EA to the Web in support of either business-to-business (B2B) order entry or business-to-customer (B2C) order entry. With QAD CSS, you can: • Implement and integrate rapidly, using a cost-effective approach and flexible Web technology. • Easily model your own business processes without invasive code changes. • Customize the user interface using Web-standard cascading style sheets. • Let your customers enter orders with easy-to-use Web browser screens that update the QAD EA database in real time. • Let your customers check their order status, credit history, and inventory levels. • Create order templates to simplify and streamline standard order processing. • Automatically generate e-mails based on rules that you define.