Up-Sell Item Maintenance Up-sell items are replacement items or assemblies that an upgrade or a level above the requested item in the item’s product structure when the requested item is not available during order entry. Up-sell items are defined in Item Up-Sell Maintenance (1.23.5) in QAD EA and are not required to be loaded into QAD CSS using Catalog Load. See QAD EA User Guide: Sales for detailed information on defining up-sell items.