Cross-Sell Item Maintenance Cross-sell items are items in addition to the item being ordered. Cross-sell items are typically complementary products to the requested item but do not replace the item being ordered. Cross-sell items are defined in Item Cross-Sell Maintenance (1.23.7) in QAD EA and are not required to be loaded into QAD CSS using Catalog Load. See QAD EA User Guide: Sales for detailed information on defining cross-sell items.