Process Order Use the Process Order page to view detailed order information, submit the order on behalf of the customer, send notification e-mail to customers, and delete the order. Process Order This screen offers four choices: Submit Click this button to send the order information to QAD EA. Successfully posting the order creates a QAD EA sales order and customer record and removes the order from QAD CSS. The status of the posted order becomes submitted. E-Mail Click this button to send a message to the e-mail address associated with the order customer. This option is typically used when the order review discloses a problem with the order. Perhaps the item is on back order, or the address is invalid. You can send a message directly to the individual informing them of the problem so it can be corrected. Delete This Order Click this option to remove the order without processing. This might be necessary if the customer cancels the order; for example, when items are not available immediately. Cancel Click this button to return to the previous screen.
