Uncommitted Orders Report Use Uncommitted Orders to view orders that have been entered but not submitted by customers. These orders are created when Recover Orders is Yes in Order Control Maintenance. When this field is Yes, the system saves orders so that if the order entry process is interrupted—for example, when the customer loses their Internet connection—the customer can return to the site and the order information is available to complete. This report can be used to view how many orders are waiting to be recovered. In addition, this report serves as a maintenance function to purge abandoned orders from the database. Note: To prevent excessive database growth, system administrators should periodically perform this function to purge abandoned orders from the system. Clicking the Uncommitted Orders Report menu option displays the screen in Uncommitted Orders Request Screen. Uncommitted Orders Request Screen The Uncommitted Orders request screen lets users find orders using order date and customer number searches. Search results will only show the orders matching the search criteria. 1 Enter a valid date or use the calendar browse for the date selection. 2 Enter a valid customer number to view all uncommitted orders for a particular customer. 3 Indicate whether to delete the uncommitted orders no longer needed. When the Delete option is selected, only the transactions shown on the report will be deleted. Important: When selection criteria are not specified, all uncommitted orders will be deleted. 4 Click Submit to generate the report according to the selection criteria.
