Adding a FAQ Entry The Add function of FAQ Maintenance lets an administrator add custom FAQs to be posted in the Frequently Asked Questions page of QAD CSS. To create a new entry: 1 Click Add in the navigation window to display the edit screen in Add mode. 2 Enter data into the appropriate fields. 3 Click Add in the edit window to save the record. Detail Edit FAQ Category ID The ID of the distinct class in which this FAQ belongs. Question The leading question to the specific information contained in the answer. Answer Clear and concise information that satisfies the question. Form Name Leave this field blank to use the standard QAD CSS form. Adding additional forms requires customization development. Sort Order The order in which the FAQs display in relation to other FAQs within a category. Language Code Identifies the language of the FAQ text. Note: The language code field only appears in the international version of QAD CSS. In single-language implementations, this field is always stored as a blank in the database. Clicking a command button executes one of the following actions: • Add saves the new record to the database in the wpro_faq table. All required fields—indicated by alternate field color—must be populated prior to saving a record. Before saving, the system verifies that the record is unique and displays an error if it is not. • Cancel closes the window without adding the record.
